Now that we’ve launched the application, it is time to send out some remote assistance requests in Win 10. Input remote in the search box, and choose “Invite someone to connect to your PC and help you, or offer to help someone else”. Option 4: open Windows PowerShell from Start Menu. Option 3: go to your System32 folder and input “msra.exe”. This one is also known as the Windows 10 remote assistance command. Option 2: hit Win+R on your keyboard, type msra.exe, and press Enter. Option 1: search for that file name “msra” using the Cortana box on the taskbar. You can check how to launch a Remote Assistance app in Windows 8. Some are new, while others have been around since Win XP times. In Windows 10, there are several different methods of launching the Remote Assistance app.
How to Open Remote Assistance in Windows 10 In some cases, you may also need to add a new rule to firewalls on both your and your assistant’s computers, or else said firewalls would just block all remote connection attempts, no matter the system settings. If you don’t have access to it, just ask your company’s system administrator to do that for you. Note that you’ll need to do that from the Administrator account. Hit Win+Pause (Break) on your keyboard to invoke the System properties window, then click the Remote Settings link on the left-hand pane.How to enable remote assistanceīefore we even start on all the different ways of launching the app, you’ll need to get some remote helper to fix tech problems on one of your computers, let’s make sure that remote connections to your PC are even allowed.
This blog is dedicated to the most critical aspects of using the Windows Remote Assistance app on a Win 10 machine, i.a., how to send an invitation to a remote helper and what system properties you’ll have to change to make this work.
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